Router Tab

Select the Router tab to display the following information regarding the subscriber's gateway device:

note

Most of the router information requires that the subscriber exists in an in-home management software such as Intellifi, Plume, or Device Manager.

Field Name	Description
Name	The name of the gateway device. This field is only present for Intellifi and Plume managed services.
SSID	The identifier of the gateway's wifi network.
Device Type	The type of device serving the subscriber's service.
Part Number	The part number of the device.
Serial Number	The serial number of the device. This field is a deep link for Intellifi and Plume managed services.
Firmware Version	The firmware version that is loaded on the device.
Router MAC	The WAN MAC of the router.
Router IP	The WAN IP of the router acquired through DHCP or similar processes.
Public IP	The public-facing IP of the router as it connects to the cloud. This is many times different from the Router IP in carrier grade NAT deployments.
Last Active	Shows how long ago the device made contact with the cloud. This field is only present for Device Manager managed services.
Up Time	Shows how long the device has been up.
LAN Host Count	Shows the total number of online and offline LAN hosts on the subscriber's network.
Mesh Nodes	The Mesh Nodes table shows similar fields as described above for each mesh device. The Signal Strength column in this table describes the uplink quality of each mesh device.